Seller Guidelines
Essential guidelines for selling on APEXGX marketplace
Important Notice
Following these guidelines ensures a positive experience for both sellers and buyers on our platform. Violations may result in account restrictions or suspension.
Product Listing Requirements
Standards for creating quality product listings
✓ Required Elements
- • Clear, high-quality product photos (minimum 3)
- • Accurate product title and description
- • Complete technical specifications
- • Honest condition assessment
- • Fair and competitive pricing
- • Shipping costs and timeframes
✗ Prohibited Content
- • Stock photos or manufacturer images only
- • Misleading or false descriptions
- • Hidden defects or damage
- • Inflated or deceptive pricing
- • Incomplete product information
- • Offensive or inappropriate content
Product Categories & Restrictions
What you can and cannot sell on our platform
Allowed
- • Gaming PCs (pre-built & custom)
- • Computer components
- • Gaming peripherals
- • Monitors and displays
- • Networking equipment
- • Gaming accessories
Restricted
- • Software licenses (limited)
- • Refurbished items (disclosure required)
- • International shipping items
- • High-value items ($5000+)
- • Modified/overclocked hardware
Prohibited
- • Counterfeit or replica items
- • Stolen or suspicious goods
- • Items with removed serial numbers
- • Damaged beyond repair items
- • Items violating IP rights
Order Fulfillment Standards
Meeting customer expectations for order processing and shipping
Processing Time Requirements
Standard Items
Ship within 1-2 business days of order confirmation
Custom Builds
Ship within 5-7 business days with progress updates
Communication Standards
- Respond to buyer messages within 24 hours
- Provide tracking information within 24 hours of shipment
- Update buyers on any delays or issues promptly
- Handle returns and refunds according to platform policy
Violations & Penalties
Consequences for not following seller guidelines
Minor Violations
Warning + account review
- • Late shipping
- • Poor communication
- • Incomplete listings
Major Violations
Temporary suspension
- • Misleading descriptions
- • Pattern of late shipments
- • Poor customer service
Severe Violations
Permanent ban
- • Fraudulent activity
- • Selling prohibited items
- • Multiple violations
Ready to start selling?
Follow these guidelines and create an account to start selling on APEXGX marketplace.