Shipping Information

    How shipping works on our marketplace platform

    Seller-Set Shipping

    Individual sellers determine their own shipping costs and policies

    View Before You Buy

    Shipping costs and delivery times are clearly displayed on each product page before you add to cart

    Compare Options

    Different sellers may offer different shipping rates and speeds for similar products

    Contact Sellers

    Have questions about shipping? Message sellers directly through their product pages

    How to Find Shipping Information

    • • Shipping costs are shown on product pages before adding to cart
    • • Delivery estimates are provided by each seller
    • • Free shipping thresholds vary by seller
    • • International shipping availability depends on the seller

    Third-Party Sellers

    Independent sellers on our marketplace

    • • Set their own shipping rates and policies
    • • Choose their preferred shipping carriers
    • • Determine free shipping thresholds
    • • Control international shipping availability
    • • Handle their own packaging and fulfillment

    Look for "Sold by [Seller Name]" on product pages to identify third-party sellers.

    APEXGX Direct Sales

    Products sold directly by APEXGX

    • • Standard shipping: 5-7 business days
    • • Express shipping: 2-3 business days
    • • Free shipping on orders $50+
    • • Expedited processing and fulfillment
    • • Enhanced customer support

    Look for "Sold by APEXGX" on product pages to identify direct sales.

    Prime Shipping Benefits
    Premium

    Enhanced shipping benefits for Prime members

    Prime Benefits Include

    • • Free shipping on eligible Prime items
    • • Faster processing from Prime sellers
    • • Priority customer support for shipping issues
    • • Enhanced package protection
    • • Expedited returns processing

    How Prime Shipping Works

    • • Look for the Prime badge on product pages
    • • Prime benefits apply to both seller and APEXGX items
    • • Free shipping threshold may be lower for Prime members
    • • Some sellers offer Prime-exclusive shipping rates

    Prime Shipping Eligibility

    Not all products qualify for Prime shipping benefits. Prime shipping is available on items marked with the Prime badge and depends on the seller's participation in the Prime program.

    Coverage Areas

    Shipping availability varies by seller

    Domestic Shipping

    • • Most sellers ship within the United States
    • • Delivery times vary by seller location
    • • Check individual product pages for specifics
    • • Some sellers offer local pickup options

    International Shipping

    • • Available from select sellers only
    • • Additional customs fees may apply
    • • Extended delivery times expected
    • • Check seller policies before ordering

    Important Notes

    • • Shipping policies and costs are set by individual sellers
    • • APEXGX facilitates the marketplace but doesn't control seller shipping
    • • Always review seller ratings and shipping feedback before purchasing
    • • Contact sellers directly for special shipping requests

    Package Protection

    Your orders are protected during transit

    APEXGX Protection

    All marketplace orders include basic protection against loss and damage during transit.

    • Dispute resolution for shipping issues
    • Refund protection for lost packages
    • Damage claims with photo verification
    • Mediation between buyers and sellers

    High-Value Items

    Orders over $500 may require signature confirmation and additional insurance coverage.

    Seller Insurance

    Many sellers provide additional shipping insurance for valuable items at checkout.

    Need help with shipping?

    Questions about shipping costs, delivery times, or seller policies? We're here to help connect you with the right information.

    Contact SupportHelp Center